{"id":4143,"date":"2024-10-16T12:58:25","date_gmt":"2024-10-16T10:58:25","guid":{"rendered":"https:\/\/issues.edpnet.be\/?p=4143"},"modified":"2024-10-16T16:28:08","modified_gmt":"2024-10-16T14:28:08","slug":"partial-outage-delays-affecting-outgoing-sms","status":"publish","type":"post","link":"https:\/\/storing.edpnet.nl\/?p=4143","title":{"rendered":"Partial outage: delays affecting outgoing SMS &#8211; Solved"},"content":{"rendered":"<p>Dear customers,<\/p>\n<p>We are currently experiencing issues with SMS delivery. Due to an incident at our supplier, customers may encounter problems sending SMS messages. Approximately 25% of outgoing messages are experiencing delays.<\/p>\n<p>We will provide further updates as soon as they become available.<\/p>\n<p>Please find all details below:<\/p>\n<table >\n<tbody>\n<tr>\n<th ><b>Start*: <\/b><\/th>\n<td>16-10-2024 08:10<\/td>\n<\/tr>\n<tr>\n<th ><b>End*: <\/b><\/th>\n<td>16-10-2024 15:15<\/td>\n<\/tr>\n<tr>\n<th ><b>Duration: <\/b><\/th>\n<td>7 hours 5 minutes<\/td>\n<\/tr>\n<tr>\n<th ><b>Impacted services: <\/b><\/th>\n<td>SMS<\/td>\n<\/tr>\n<tr>\n<th ><b>Affected Areas**: <\/b><\/th>\n<td>All areas<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Update 16\/10\/2024 16:23<\/strong>: The incident has been resolved as of approximately 15:15. All outgoing messages should now be delivered without any delay.<\/p>\n<p>We apologize for the inconveniences.<\/p>\n<p><strong>Best regards<\/strong><br \/>\n<strong> The edpnet team<\/strong><\/p>\n<p>*All times are listed in CET, Central European Time<br \/>\n** Check the different areas &amp; zones on <a href=\"https:\/\/www.edpnet.be\/en\/support\/installation-and-usage\/internet\/learn-about-dsl-configuration\/service-areas-in-belgium.html\" target=\"_blank\" rel=\"noopener noreferrer\">our support site<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear customers, We are currently experiencing issues with SMS delivery. Due to an incident at our supplier, customers may encounter problems sending SMS messages. Approximately 25% of outgoing messages are experiencing delays. We will provide further updates as soon as they become available. Please find all details below: Start*: 16-10-2024 08:10 End*: 16-10-2024 15:15 Duration: [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,106,30,105],"tags":[72,64,59,31],"class_list":["post-4143","post","type-post","status-publish","format-standard","hentry","category-belgium","category-mobile","category-outage","category-solved","tag-belgium","tag-mobile","tag-outage","tag-solved"],"_links":{"self":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4143"}],"version-history":[{"count":5,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4143\/revisions"}],"predecessor-version":[{"id":4148,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4143\/revisions\/4148"}],"wp:attachment":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}