{"id":4227,"date":"2025-03-10T11:07:59","date_gmt":"2025-03-10T10:07:59","guid":{"rendered":"https:\/\/issues.edpnet.be\/?p=4227"},"modified":"2025-03-10T11:13:46","modified_gmt":"2025-03-10T10:13:46","slug":"issue-edpnet-support-unreachable-by-phone","status":"publish","type":"post","link":"https:\/\/storing.edpnet.nl\/?p=4227","title":{"rendered":"Issue: edpnet support unreachable by phone &#8211; Resolved"},"content":{"rendered":"<p>Dear customers,<\/p>\n<p>Our commercial, finance, and helpdesk teams are currently unreachable by phone due to network issues. We are working to resolve this issue as quickly as possible.<\/p>\n<p>We&#8217;ll provide further updates as they become available.<\/p>\n<p>Please find all details below:<\/p>\n<table >\n<tbody>\n<tr>\n<th ><b>Start*: <\/b><\/th>\n<td>10-03-2025 10:40<\/td>\n<\/tr>\n<tr>\n<th ><b>End*: <\/b><\/th>\n<td>10-03-2025 11:09<\/td>\n<\/tr>\n<tr>\n<th ><b>Duration: <\/b><\/th>\n<td>29 minutes<\/td>\n<\/tr>\n<tr>\n<th ><b>Impacted services: <\/b><\/th>\n<td>Support<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><br \/>\nUpdate 10\/03\/2025 11:11<\/strong>: The issue has now been resolved. We are again reachable and will be happy to assist you!<\/p>\n<p>We apologize for the inconveniences.<\/p>\n<p><strong>Best regards<\/strong><br \/>\n<strong> The edpnet team<\/strong><\/p>\n<p>*All times are listed in CET, Central European Time<br \/>\n** Check the different areas &amp; zones on <a href=\"https:\/\/www.edpnet.be\/en\/support\/installation-and-usage\/internet\/learn-about-dsl-configuration\/service-areas-in-belgium.html\" target=\"_blank\" rel=\"noopener noreferrer\">our support site<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear customers, Our commercial, finance, and helpdesk teams are currently unreachable by phone due to network issues. We are working to resolve this issue as quickly as possible. We&#8217;ll provide further updates as they become available. Please find all details below: Start*: 10-03-2025 10:40 End*: 10-03-2025 11:09 Duration: 29 minutes Impacted services: Support Update 10\/03\/2025 [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,50,105],"tags":[72,25,31],"class_list":["post-4227","post","type-post","status-publish","format-standard","hentry","category-belgium","category-issue","category-solved","tag-belgium","tag-issue","tag-solved"],"_links":{"self":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4227"}],"version-history":[{"count":3,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4227\/revisions"}],"predecessor-version":[{"id":4230,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=\/wp\/v2\/posts\/4227\/revisions\/4230"}],"wp:attachment":[{"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storing.edpnet.nl\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}