Outage: Routing issue with outbound calls to mobile & international numbers [SOLVED]
Dear customers,
We are currently experiencing an outage with outbound calls to mobile & international numbers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.
Please find all details below:
| Start: | 2016-06-30 10:45* |
|---|---|
| End: | 2016-06-30 12:15* |
| Duration: | Approx. 90 minutes |
| Impacted services: | Telephony, outbound |
| Affected Areas: | All |
Update 11:05: We have found the issue and are currently progressing to solve it.
Update 11:35: We are currently performing an update on our routing which, in a few minutes, should solve the issue.
Update 12:15: All routings have been adjusted and no more problems should occur
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time