Maintenance planned on 06/02/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-02-06 01:00*
End: 2019-02-06 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Sint-Truiden, Nieuwerkerken, Brustem;
Knokke-Heist;
Liège region: Tilleur, Mons-lez-Liège, Flémalle-Grande, Flémalle-Haute, Jemeppe, Grâce-Hollogne, Seraing, Flémalle, Saint-Nicolas, Montegnée, Sclessin;
Mons region: Boussu, Quaregnon, Wasmuel, Hornu, Saint-Ghislain, Wasmes, Colfontaine, Frameries

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 30/01/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-01-30 01:00*
End: 2019-01-30 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Liege and regions: Sclessin, Saint-Nicolas;
Brussels regions: Schaerbeek, Etterbeek, Auderghem, Woluwe-Saint-Lambert, Saint-Josse-ten-Noode, Woluwe-Saint-Pierre, Evere;
Regions of: Landen, Walshoutem, Gingelom, Hensies, Dour, Athis, Elouges, Boussu, Wihéries, Thulin, Wasmes, Warquignies, Hainin, Erquennes

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 28/01/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace back-end hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-01-28 01:00*
End: 2019-01-28 06:00*
Duration: 2h30m
Impacted services: all internet services
Affected Areas: South-East: Bastogne, Wardin, Noville, Longvilly, Sibret, Villers-la-Bonne-Eau, Longchamps, Libramont-Chevigny, Fays les Veneurs;

Antwerp regions: Kapellen, Brasschaat, Stabroek, Ekeren, Hoevenen, Brasschaat;

Charleroi South regions: Froidchapel, Pry, Fontenelle, Silenrieux, Cerfontaine, Boussu-lez-Walcourt;

Sint-Martens-Lierde, Parike, Brakel, Zottegem, Everbeek;

Namur region: Sainte Ode;

Alle region: Vresse-sur-Semois;

Givry region: Bertogne

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/01/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware

This maintenance may affect your services.

Please find all details below:

Start: 2019-01-23 01:00*
End: 2019-01-23 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Ghent and regions: Destelbergen, Sint-Amandsberg, Oostakker;
Sint-Niklaas and regions: Belsele, Nieuwkerken-Waas, Sint-Pauwels, Tielrode;
Bertrix;
Paliseul and regions: Carlsbourg, Offagne, Vivy, Fays les Veneurs, Naomé, Nollevaux, Jehonville;
Brussels and regions: Etterbeek; Auderghem, Woluwe-Saint-Lambert, Saint-Josse-ten-Noode, Schaerbeek;
Laneffe and regions: Fraire, Walcourt; Yves-Gomezee;
Mettet

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 21/01/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-01-21 01:00*
End: 2019-01-21 06:00*
Duration: Potential impact: up to 2h 30min
Impacted services: All internet services
Affected Areas: Torhout; Brugge;
Liege suburbs: Vaux-sous-Chèvremont, Chênée, Angleur, Bois De Breux, Embourg, Grivegnée, Chaudfontaine, Beyne-Heusay, Ougrée, Jupille-sur-Meuse;
Beringen suburbs: Koersel, Paal, Heusden-Zolder, Lummen;
Mons region: Masnuy-Saint-Pierre, Obourg, Masnuy-Saint-Jean, Neufvilles, Soignies, Casteau, Jurbise

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 06/11/2018 – impacted services: internet connection: Closed

Dear customers,

Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.

In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.

Please find all details below:

Start: 2018-11-06 04:00*
End: 2018-11-06 06:00*
Duration: 2hours > Potential impact: +-15 minutes
Impacted services: internet connectivity
Affected Areas: all PPP customers on zones:
019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 31/10/2018 – impacted services: Internet connection: Closed

Dear customers,

Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.

In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.

Please find all details below:

Start: 2018-10-31 03:00*
End: 2018-10-31 05:00*
Duration: 2hours > Potential impact: 10 minutes
Impacted services: internet connectivity
Affected Areas: all PPP customers

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 12/11/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.

This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).

Please find all details below:

Start: 2018-11-12 01:00*
End: 2018-11-12 06:00*
Duration: 5 hours : potential impact: 02h30
Impacted services: internet connectivity and telephony
Affected Areas: Roeselare, Rumbeke, Staden, Oekene, Hooglede, Gits, Roulers, Oostnieuwkerke: 051

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 07/11/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.

This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).

Please find all details below:

Start: 2018-11-07 01:00*
End: 2018-11-07 06:00*
Duration: 5 hours : potential impact: 02h30
Impacted services: internet connectivity and telephony
Affected Areas: Western districts of Brussels: Zellik, Ganshoren, Groot-Bijgaarden, Berchem-Sainte-Agathe, Dilbeek, Koekelberg, Molenbeek-Saint-Jean: 02

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 29/10/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.

This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).

Please find all details below:

Start: 2018-10-29 01:00*
End: 2018-10-29 06:00*
Duration: 5 hours : potential impact: 02h30
Impacted services: internet connectivity and telephony
Affected Areas: Antwerpen; Hoboken, Wilrijk, Edegem: 03

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time