Outage: Incoming Telephony (All Areas): SOLVED

Dear customers,

Last night we have experienced an outage with our incoming telephony.  Our Network Operations team investigated the issue as soon as we got first complaints. We found out that some links between edpnet and Proximus were down and fixed the issue.

Please find all details below:

Start*: 2019-10-23 23:58
End*: 2019-10-24 08:28
Duration: 8h30min
Impacted services: Incoming telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site

Maintenance planned on 25/11/2019 – impacted services: all internet services
Maintenance planned on 09/12/2019 – impacted services: all internet services

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