Issue: High latency during peak hours – region: Antwerp, Limburg, Flemish Brabant: SOLVED

Dear customers,

We are currently experiencing an issue with internet services in Antwerp, Limburg, Flemish Brabant (telephone zones: 03, 011, 012, 013, 014, 015, 016, 089). Customers may notice service degradation and high latency during peak hours. Our Network Operations team is investigating the outage.

Update 15/11/2022:  We located the problem and our config changes appeared to have solved the problem, we will be keeping an eye on the situation.

Further details will be released as soon as possible.

We apologize for the inconveniences.

Best regards
The edpnet team