Partial outage: edpnet mobile issues in Antwerp area – Solved
Dear customers,
We are currently experiencing a partial outage in the Antwerp region due to a fiber cut. Customers in this area may experience no coverage or reduced service.
Our supplier has been working on the issue with the highest priority, and engineers are currently at the location carrying out repair works. Further updates will be released as soon as possible.
Please find all details below:
| Start*: | 26-09-2024 17:41 |
|---|---|
| End*: | 03-10-2024 14:44 |
| Duration: | 6 days 21 hours |
| Impacted services: | Mobile calls and data |
| Affected Areas**: | A3: Antwerpen |
Update 04/10/2024 09:30: The repair works were completed yesterday afternoon. The incident should now be resolved. We remain in close contact with our supplier to ensure that all services are functioning as expected and there are no residual issues.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site