Outage: My edpnet and helpdesk, commercial & financial teams unavailable – Solved

Dear customers,

We are currently experiencing an outage with My edpnet and our support staff. This issue does not affect any of our offered subscriptions (Internet, voice, etc).  Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible.

Please find all details below:

EDIT 10:10*: We are reopening our queues. My edpnet should be available again.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site