11 August 2014 – Belgacom Maintenance

Maintenance Completed – Belgacom has completed their maintenance. The impact was limited.

Dears customers,

Belgacom has planned a maintenance on their network. Please find the details below:

Description: Software updates
Expected start: 2014-08-18 02:00 AM
Expected end: 2014-08-18 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)

Impacted areacodes:
019, 04, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087

We appologize for the inconvenience.

The edpnet team


08 August 2014 – Belgacom Maintenance

Update 2014-08-11 9:26: The update has been completed, downtime was 10 minutes (Between 2:30 and 2:40).

Dears customers,

Belgacom has planned a maintenance on their network. Please find the details below:

Description: Software updates
Expected start: 2014-08-11 02:00 AM
Expected end: 2014-08-11 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)

Impacted areacodes:
03, 011, 012, 013, 014, 015, 016, 089

We appologize for the inconvenience.

The edpnet team


4 August 2014 – Emergency Maintenance Region Charerloi

Update 07/08/2014 10:00: The maintenance ended at 02:00 this night.

Dear customers,

Our technicians will perform an emergency maintenance in the Charlerloi region this Thursday, August 7th between 01:00 and 03:00. We expect 30 minutes of downtime for all customers in the following area codes:

  • 010
  • 060
  • 064
  • 065
  • 067
  • 068
  • 069
  • 071

We appologize for the inconvenience.

The edpnet team


17 July 2014 – Planned Maintenance Charleroi

Dear customers,

Belgacom has planned a maintenance on the network in the Charleroi area. This will happen on 25/07/2014 between 06:00 and 06:30 in the morning.

All traffic will be impacted for an estimated time of 10 minutes.

We appologize for the inconvenience.

Best regards,
The Edpnet Team


16 March 2014 – Planned Maintenance

Maintenance has been concluded. All systems back online.

In order to execute the final step in improving our mail servers, we have planned a scheduled maintenance on the 16th of March, at 01:00 CET.

Affected services: E-Mail
Maintenance window: 01:00 – 02:00 CET
Downtime: 1 hour

During the maintenance our mail servers will not be reachable. Your emails will not be lost.

We apologize for any inconvenience.


14 February 2014 – Planned Maintenance

We have planned a scheduled maintenance on our mail servers tonight at 00:00 CET. The maintenance will last 30 minutes.

Our network engineers will replace the battery backup units on our data storage servers.

During the maintenance our mail servers will not be reachable. No email will be lost.

We apologize for any inconvenience

Update 1 – 17/02/2014 09:00
The maintenance has been completed. The mailserver is operational again.


26 December 2013

There is a maintenance scheduled to improve the quality of our network. During the maintenance all edpnet services (DSL, VoIP, hosting, mail, …) will be impacted.

Maintenance window: 02:00 – 04:00
Downtime: ~60 minutes We advice you to restart your modem/router after the maintenance has been completed. 
Edpnet apologizes for any inconveniences.

13 February 2013

There is an emergency maintenance scheduled tomorrow morning impacting all of Belgium.
During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 03:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.

Update: The maintenance succeeded successfully.


19 February 2013


There is a maintenance scheduled in East and West Flanders that will impact all the edpnet services (DSL, VoIP, …).

Maintenance window: 19/02 00h00 – 19/02 00h30.

Edpnet apologizes for any inconveniences.

Reminder: This is just to remind you that the maintenance will be accomplished tonight.

We advise you restarting your modem/router after the maintenance has been completed.

Update: The maintenance was successfully done within the announced time window.


24 January 2013

There is a maintenance scheduled impacting all of Belgium.
During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.

Update 24/01/2013
The first stage of this maintenance was successfully done. All the edpnet services are up. There will be the second maintenance to plan soon. As soon as we know an exact date we will keep you posted.