Maintenance planned on 02-04-2025 – impacted services: Fixed voice services

Dear customers,

Our supplier has scheduled maintenance on our voice switches that may affect edpnet telephony and business telephony services.

During this maintenance our two switches will undergo sequential reboots, with each switch unable to process inbound or outbound calls while being rebooted.

Please find all details below:

Start*: 02-04-2025 00:00
End*: 02-04-2025 00:10
Duration: 10 minutes
Impacted services: Fixed voice services
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 14-04-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Brussels, West Flanders, and East Flanders.

The maintenance may also affect a limited number of connections in the provinces of Flemish Brabant and Hainaut. Connections in these regions that will be impacted during the similar maintenance on April 7 should not be affected on April 14.

Please find all details below:

Start*: 14-04-2025 00:00
End*: 14-04-2025 06:00
Duration: Up to 20 minutes
Impacted services: All internet services
Affected Areas**: Brussels, West Flanders, East Flanders
Limited impact in Flemish Brabant and Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07-04-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Antwerp, Limburg, Hainaut, Flemish Brabant, and Walloon Brabant.

The maintenance may also affected a limited number of connections in the provinces of East Flanders and Namur.

Please find all details below:

Start*: 07-04-2025 00:00
End*: 07-04-2025 06:00
Duration: Up to 20 minutes
Impacted services: All internet services
Affected Areas**: Antwerp, Limburg, Hainaut, Flemish Brabant, Walloon Brabant
Limited impact in East Flanders and Namur

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17-03-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may affect customer connections in the provinces of Liège, Luxembourg, and Namur.

The maintenance may also impact a small number of connections in the following municipalities:

  • 1320 – Beauvechain
  • 1350 – Jauche
  • 1357 – Hélécine
  • 1360 – Perwez
  • 1367 – Ramillies
  • 1450 – Chastre
  • 1702 – Dilbeek
  • 3120 – Tremelo
  • 3200 – Aarschot
  • 3582 – Beringen
  • 3600 – Genk
  • 3630 – Maasmechelen
  • 3798 – Voeren
  • 3850 – Nieuwerkerken
  • 3960 – Bree
  • 3990 – Peer
  • 7110 – Strépy-Bracquegnies
  • 7134 – Ressaix
  • 7532 – Beclers
  • 7543 – Mourcourt
  • 8000 – Brugge
  • 8540 – Deerlijk
  • 8550 – Zwevegem
  • 8730 – Beernem
  • 8800 – Roeselare
  • 9000 – Gent
  • 9080 – Lochristi
  • 9100 – Sint-Niklaas
  • 9750 – Zingem
  • 9890 – Gavere
  • 9900 – Eeklo

Please find all details below:

Start*: 17-03-2025 00:00
End*: 17-03-2025 06:00
Duration: 20 minutes
Impacted services: All internet services
Affected Areas**: Liège, Luxembourg, Namur, and selected municipalities

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 11-02-2025 – Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of Antwerp, Limburg, and Flemish Brabant.

This maintenance will result in a downtime of up to one hour for all active internet connections in these areas.

Please find all details below:

Start*: 11-02-2025 03:00
End*: 11-02-2025 06:00
Duration: Up to one hour
Impacted services: All internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 12-03-2024 – region: Walloon Brabant, Hainaut, Liège, Namur, province of Luxembourg – impacted services: All internet services

Dear customers,

Edpnet has planned a maintenance in order to upgrade hardware and one of interconnectivity links with our supplier.

This maintenance will require a complete reconnect of all active internet connections in Walloon Brabant and Hainaut, as well as in the provinces of Liège, Namur and Luxembourg.

Please find all details below:

Start*: 12-03-2024 04:00
End*: 12-03-2024 06:00
Duration: Up to 30 minutes
Impacted services: All internet services
Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg
71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 10/06/2021 – impacted services: All internet services – region: Oudsbergen

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 10-06-2021 00:05
End*: 10-06-2021 06:00
Duration: 5 hours 55 minutes
Impacted services: all internet services
Affected Areas**: Oudsbergen

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 20/10/2020 – impacted services: all services in West Flanders & part of East Flanders

Dear customers,

Edpnet has planned a maintenance in order to improve our regional capacity.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-10-20 05:30
End*: 2020-10-20 06:30
Duration: Up to 30 minutes
Impacted services: All services
Affected Areas**: 91GEN: West Flanders, west part of East Flanders

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 01/07/2020 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-07-01 01:00
End*: 2020-07-01 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/06/2020 – impacted services: all internet services – region: Londerzeel, Meise

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-06-17 01:00
End*: 2020-06-17 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Londerzeel, Meise

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site