Closed / Scheduled /
Update: 2014-10-02: The migration is now complete. We had some receiving issues yesterday evening which are resolved.
Dear customers,
Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm.
The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers.
During this migration, customers may not get any incoming e-mail during 5-15 minutes whilst their account is being migrated. Once done, those e-mails will be delivered.
Description: Email migration
Start: 2014-09-22
End: 2014-10-01
Impacted services: Edpnet Email
We apologize for the inconvenience
The edpnet team
Maintenance Completed – Belgacom has completed their maintenance. The impact was limited.
Dears customers,
Belgacom has planned a maintenance on their network. Please find the details below:
Description: Software updates
Expected start: 2014-08-18 02:00 AM
Expected end: 2014-08-18 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)
Impacted areacodes:
019, 04, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087
We appologize for the inconvenience.
The edpnet team
Closed /
Update 2014-08-11 9:26: The update has been completed, downtime was 10 minutes (Between 2:30 and 2:40).
Dears customers,
Belgacom has planned a maintenance on their network. Please find the details below:
Description: Software updates
Expected start: 2014-08-11 02:00 AM
Expected end: 2014-08-11 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)
Impacted areacodes:
03, 011, 012, 013, 014, 015, 016, 089
We appologize for the inconvenience.
The edpnet team
Late /
Update 07/08/2014 10:00: The maintenance ended at 02:00 this night.
Dear customers,
Our technicians will perform an emergency maintenance in the Charlerloi region this Thursday, August 7th between 01:00 and 03:00. We expect 30 minutes of downtime for all customers in the following area codes:
- 010
- 060
- 064
- 065
- 067
- 068
- 069
- 071
We appologize for the inconvenience.
The edpnet team
Dear customers,
Belgacom has planned a maintenance on the network in the Charleroi area. This will happen on 25/07/2014 between 06:00 and 06:30 in the morning.
All traffic will be impacted for an estimated time of 10 minutes.
We appologize for the inconvenience.
Best regards,
The Edpnet Team
Closed /
Maintenance has been concluded. All systems back online.
In order to execute the final step in improving our mail servers, we have planned a scheduled maintenance on the 16th of March, at 01:00 CET.
Affected services: E-Mail
Maintenance window: 01:00 – 02:00 CET
Downtime: 1 hour
During the maintenance our mail servers will not be reachable. Your emails will not be lost.
We apologize for any inconvenience.
Closed / Scheduled /
We have planned a scheduled maintenance on our mail servers tonight at 00:00 CET. The maintenance will last 30 minutes.
Our network engineers will replace the battery backup units on our data storage servers.
During the maintenance our mail servers will not be reachable. No email will be lost.
We apologize for any inconvenience
Update 1 – 17/02/2014 09:00
The maintenance has been completed. The mailserver is operational again.
Closed /
There is an emergency maintenance scheduled tomorrow morning impacting
all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.
Maintenance window: 02:00 – 03:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.
Update: The maintenance succeeded successfully.