Dear customers,
We were experiencing an outage with mobile services. The outage is now solved.
Please find all details below:
| Start: | 2015-12-03 11:00 AM* |
|---|---|
| End: | 2015-12-03 11:50 AM* |
| Duration: | … |
| Impacted services: | edpnet mobile |
| Affected Areas: | all Belgium |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We were experiencing an outage with DSL customers in the Antwerp, Limburg, Flemish Brabant region. The outage is solved by our NOC team. A planned maintenance reduced the bandwith capacity on our network due to a misconfiguration, this misconfiguration will be rectified to avoid this issue in the future.
Please find all details below:
| Start: | 2015-11-20 00:20* |
|---|---|
| End: | 2015-11-20 04:20* |
| Duration: | 4:00 |
| Impacted services: | DSL throughput |
| Affected Areas: | 03CEN: 03, 011, 012, 013, 014, 015, 016, 089 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We were experiencing an outage with DSL and voice in Liège, Namur, and the province of Luxembourg. The outage is solved by our NOC team.
Please find all details below:
| Start: | 2015-11-20 02:00* |
|---|---|
| End: | 2015-11-20 07:30* |
| Duration: | 05:30 |
| Impacted services: | DSL, Voice |
| Affected Areas: | 41GRE: 019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We’ve experienced an outage with VoIP/SIP services due to a fault of one of our telephony switches. For this moment the outage is solved. All services are up and running.
Please find all details below:
| Start: | 2015-10-25 23:45 |
|---|---|
| End: | 2015-10-26 10:30 |
| Duration: | 11 hours |
| Impacted services: | VoIP telephony / SIP trunking |
| Affected Areas: | All VoIP/SIP trunking customers in Belgium |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time