Issue: problem with telephony at edpnet office : Solved

Dear customers,

Edpnet has experienced an issue with our office telephony availability. No customers impacted. Our Network Operations team solved the outage.

Please find all details below:

Start: 2019-05-24 14h35*
End: 2019/05/24 17h00*
Duration: 2h25min
Impacted services: edpnet support reachability

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Timeb


Maintenance planned on 04/06/2019 – impacted services: all internet services

Dear customers,

Edpnet has planned a maintenance in order to apply a firmware upgrade on our core routers.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-04 04:00*
End: 2019-06-04 05:00*
Duration: potential downtime: up to 5 minutes
Impacted services: all internet services
Affected Areas: all

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Brussels

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-12 01:00*
End: 2019-06-12 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Mons

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-12 01:00*
End: 2019-06-12 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Mons

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 03/06/2019 – impacted services: all internet services – region: Liège, Namur, province of Luxembourg

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-03 01:00*
End: 2019-06-03 06:00*
Duration: potential impact: up to 4 hours
Impacted services: all internet services
Affected Areas: zones 019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087: Liège, Namur, province of Luxembourg

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 17/05/2019 – impacted services: all telephony

Dear customers,

Edpnet has planned a maintenance in order to upgrade our telephony switches. Each will be individually restarted to minimize impact.

This maintenance may affect your services.

Please find all details below:

Start: 2019-05-17 00:00*
End: 2019-05-17 01:00*
Duration: 30 minutes
Impacted services: All telephony (Minimal impact expected)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 29/05/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-05-29 01:00*
End: 2019-05-29 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Waterloo, Lasne & Ohain, Eigenbrakel, Sint-Genesius-Rode, Terhulpen

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/05/2019 – impacted services: all internet services – region: Les Bons Villers

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-05-13 01:00*
End: 2019-05-13 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Les Bons Villers

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 17/04/2019 – impacted services: all internet services – region: Brugge : Closed

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-04-17 01:00*
End: 2019-04-17 06:00*
Duration: up to 2h30min
Impacted services: all internet services
Affected Areas: Brugge

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 24/04/2019 – impacted services: all internet services : Closed

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-04-24 02:00*
End: 2019-04-24 07:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Oudsbergen region : Opglabbeek & Meeuwen-Gruitrode
Brunehaut
Spa & region Jalhay

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CEST, Central European Summer Time