Maintenance planned on 28.05.2018 23:00 – impacted services: Telephony

Dear customers,

Edpnet has planned a maintenance on our voice switches.

We will try to minimize the impact as much as possible.

Start: 2018-05-28 23:00*
End: 2018-05-29 01:00*
Duration: 2 hours
Impacted services: Telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Pro-active Maintenance planned on 23/05/2018 23:00 – impacted services: Telephony

Dear customers,

Edpnet has planned works to both maintain the quality and improve the stability of our telephony service.

This maintenance may affect your telephony connection. You may be unable to set up or receive a call during the maintenance.

We will try to minimize the downtime as much as possible.

Please find all details below:

Start: 2018-05-23 23:00*
End: 2018-05-24 00:00*
Duration: 1h
Impacted services: Telephony
Affected Areas: All

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Pro-active Maintenance planned on 15/05/2018 22:00 – impacted services: Telephony

Dear customers,

Edpnet has planned works to both maintain the quality and improve the stability of our telephony service.

This maintenance may affect your telephony connection. You may be unable to set up or receive a call during the maintenance.

We will try to minimize the downtime as much as possible.

Please find all details below:

Start: 2018-05-15 22:00*
End: 2018-05-16 00:00*
Duration: 2h
Impacted services: Telephony
Affected Areas: All

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 01/05/2018 – Impacted services: Telephony

Dear customers,

Edpnet has planned works to both maintain the quality and improve the stability of our telephony service.

This maintenance may affect your telephony connection. You may be unable to set up or receive a call during the maintenance.

We will try to minimize the downtime as much as possible.

Please find all details below:

Start: 2018-05-01 10:00*
End: 2018-05-01 11:00*
Duration: 1 hour
Impacted services: Telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/04/2018 – no impact expected

Dear customers,

Edpnet has planned a maintenance on our voice switches.

This maintenance should not affect any services.

Please find all details below:

Start: 2018-04-13 23:00*
End: 2018-04-13 23:59*
Duration: Up to 59 minutes
Impacted services: No impact expected
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 26/03/2018 – Impacted services: Telephony: Closed

Dear customers,

Edpnet has planned works to both maintain the quality and improve the stability of our telephony service.

This maintenance may affect your telephony connection. You may be unable to set up or receive a call during the maintenance.

We will try to minimize the downtime as much as possible.

Please find all details below:

Start: 2018-03-26 23:00*
End: 2018-03-27 00:20*
Duration: 5 minutes
Impacted services: Telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 27/03/2018 – Impacted services: All Fiber to the Home and DSL connections: Closed

Dear customers,

Edpnet has planned a maintenance in order to prepare for future works and better allocate the available space on our network.

This maintenance will cause an interruption of about 15 minutes on your services.

Please find all details below:

Start: 2018-03-27 03:00*
End: 2018-03-27 05:00*
Duration: 5 minutes
Impacted services: All Fiber to the Home and DSL connections
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/03/2018 – impacted services: Internet Connection: Closed

Dear customers,

KPN has planned a maintenance in order to replace the wiring of the ETN Node towards the DSLAMs. The interruption is expected to be 30 minutes.

This maintenance may affect your services.

Please find all details below:

Start: 2018-03-23 04:00*
End: 2018-03-23 07:00*
Duration: 30 minutes
Impacted services: internet, telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Outage: Internet connection: region Antwerp, Limburg, Flemish Brabant: Solved

Dear customers,

We have experienced an outage with Internet services due to a power maintenance at the data center at Brussels.

Please find all details below:

Start: 2018-02-12 07:08*
End: 2018-02-12 07:18*
Duration: 10minutes
Impacted services: Internet
Affected Areas: region Antwerp, Limburg, Flemish Brabant: 03CEN 03, 011, 012, 013, 014, 015, 016, 089

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 05/10/2017 – no impact expected: Closed

Dear customers,

Edpnet has planned a maintenance on one of our voice switches.

This maintenance should not affect any services.

Please find all details below:

Start: 2017-10-05 23:00*
End: 2017-10-06 02:00*
Duration: Up to 3 hours
Impacted services: No impact expected
Affected Areas: All areas

Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our voice servers.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time