Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-10-14 01:00 |
| End*: |
2019-10-14 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Halle and regions Beersel, Pepingen, Sint-Pieters-Leeuw |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Brussels / Closed / Info / Maintenance /
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router,
Please find all details below:
| Start*: |
2019-09-20 05:00 |
| End*: |
2019-09-20 06:00 |
| Duration: |
potential impact: up to 30 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to apply an update on their switches.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-09-26 03:00 |
| End*: |
2019-09-26 06:00 |
| Duration: |
potential impact: 1 hour |
| Impacted services: |
All internet services |
| Affected Areas**: |
71GIL: Walloon Brabant, Hainaut |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Edpnet has planned a short maintenance in order to apply an update on our voice switches.
This maintenance may cause issues on incoming and outgoing calls.
Please find all details below:
| Start*: |
2019-09-17 00:05 |
| End*: |
2019-09-17 00:20 |
| Duration: |
15 minutes |
| Impacted services: |
Telephony |
| Affected Areas**: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Brussels / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-09-23 01:00 |
| End*: |
2019-09-23 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Brussels regions: Bruxelles (1000) and Uccle (1180) |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Brussels / Closed / Info / Maintenance /
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router.
Please find all details below:
| Start*: |
2019-09-04 04:00 |
| End*: |
2019-09-04 06:00 |
| Duration: |
potential impact: up to 30 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-09-18 01:00 |
| End*: |
2019-09-18 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Ghent |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Brussels / Info / Issue / outage / Solved /
Dear customers,
We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050). Proximus engineers have investigated and resolved the outage on their backbone.
If the issue persists, please reboot your modem/router.
Please find all details below:
| Start*: |
2019-08-26 12:54 |
| End*: |
2019-08-26 14:43 |
| Duration: |
1 hour 49 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Brussels regions : Bruxelles (1000) and Ixelles (1050) |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-09-02 01:00 |
| End*: |
2019-09-02 06:00 |
| Duration: |
2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Virton, Rouvroy, Meix-devant-Virton |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support si
Inbound Telephony / outage / Solved /
Dear customers,
We have experienced a power outage in our helpdesk department. Our Network Operations team has investigated this outage. Further updates will be released as soon as possible.
Please find all details below:
Edit 10:41*: Power was restored and helpdesk queues are reopened. Our apologies for the inconvenience.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time