Belgium / Info / Issue / Solved /
Dear customers,
We experienced a DDoS attack which was causing slow and unstable connection for our customers. Our Network Operations team has found and mitigated the source of the issue.
Please find all details below:
| Start: |
2019-03-18 10:12* |
| End: |
2019-03-18 15:15* |
| Duration: |
5h03min |
| Impacted services: |
all internet services |
| Affected Areas: |
02AND: Anderlecht |
Update:
15:15 – The target of DDoS attack has been found and disabled. The issue is solved.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Phishing / spam /
Dear customers,
We would like to inform you about a global spam/phishing wave that is aimed at both customers and non-customers.
The email contains subject “EDPNET important message” or “Belangrijk platformbericht” and an attachment / spam link.
Please do not reply to those emails and do not open any files or click on any links. For more information, please, consider reading through our support article on this subject
https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html
If you have any questions left, please do not hesitate to contact us.
Best regards
The edpnet team
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-03 02:00* |
| End: |
2019-04-03 07:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Herentals & regions Olen, Geel, Herenthout, Westerlo and Grobbendonk
Blankenberge, Zuienkerke and De Haan
Lessines
Hannuit |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-01 02:00* |
| End: |
2019-04-01 07:00* |
| Duration: |
potential impact: up to 4 hours |
| Impacted services: |
all internet services |
| Affected Areas: |
zones 010, 060, 064, 065, 067, 068, 069, 071: Walloon Brabant, Hainaut |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-25 01:00* |
| End: |
2019-03-25 06:00* |
| Duration: |
potential impact: up to 4 hours |
| Impacted services: |
all internet services |
| Affected Areas: |
zones 03, 011, 012, 013, 014, 015, 016, 089: Antwerp, Limburg, Flemish Brabant |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-25 01:00* |
| End: |
2019-03-25 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Tienen |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-25 01:00* |
| End: |
2019-03-25 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Elzele/Ellezelles & Vloesberg/Flobecq |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-25 01:00* |
| End: |
2019-03-25 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Kortrijk & region Harelbeke |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-06 01:00* |
| End: |
2019-03-06 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
02 zone: Brussels
065 zone: Bergen |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-03-20 01:00* |
| End: |
2019-03-20 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Leuven and region Lubbeek
Verviers and regions Pepinster & Herve
Brussels regions: Ixelles, Bruxelles, Etterbeek & Uccle
Hainaut regions: Brugelette, Lens & Cambron-Casteau |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time