Belgium / Closed / Info / outage / Solved /
Dear customers,
Edpnet had a short outage in their office. The company telephone numbers were unreachable during the outage and ongoing phone conversations may have been interrupted.
Please find all details below:
| Start: |
2018-11-22 12:33* |
| End: |
2018-11-22 12:49* |
| Duration: |
16 minutes |
| Impacted services: |
edpnet support reachability |
| Affected Areas: |
edpnet office |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Brussels / Closed / Info / Maintenance /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2018-12-10 00:00* |
| End: |
2018-12-10 06:00* |
| Duration: |
30 minutes |
| Impacted services: |
Internet connectivity and telephony |
| Affected Areas: |
Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-12-03 00:00* |
| End: |
2017-12-03 06:00* |
| Duration: |
30 minutes |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Anderlecht / Belgium / Closed / Maintenance / Wemmel /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2018-11-26 00:00* |
| End: |
2018-11-26 06:00* |
| Duration: |
30 minutes |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Anderlecht, Wemmel |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Internet / Maintenance /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-11-14 04:00* |
| End: |
2018-11-14 06:00* |
| Duration: |
2hours > Potential impact: +-15 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers on zones: 010, 060, 064, 065, 067, 068, 069, 071 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-21 01:00* |
| End: |
2018-11-21 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels districts of Evere, Schaerbeek, Woluwe-Saint-Lambert: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-11-06 04:00* |
| End: |
2018-11-06 06:00* |
| Duration: |
2hours > Potential impact: +-15 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers on zones:
019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.
In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.
Please find all details below:
| Start: |
2018-10-31 03:00* |
| End: |
2018-10-31 05:00* |
| Duration: |
2hours > Potential impact: 10 minutes |
| Impacted services: |
internet connectivity |
| Affected Areas: |
all PPP customers |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-14 01:00* |
| End: |
2018-11-14 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Boom, Rumst, Schelle, Niel, Willebroek, Reet, Terhagen, Aartselaar: 03, 015 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-12 01:00* |
| End: |
2018-11-12 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Roeselare, Rumbeke, Staden, Oekene, Hooglede, Gits, Roulers, Oostnieuwkerke: 051 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time