Outage: Storage system issue : Solved

Dear customers,

We have experienced a short storage system issue. Our customers might have noticed loss of connectivity of the following services : VPBX, hosting, mail. Our Network Operations team has investigated and solved the issue.

Please find all details below:

Start: 2019-03-22 10:00*
End: 2019-03-22 10:10*
Duration: 10 minutes
Impacted services: VPBX, mail, hosting
Affected Areas: all

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Issue: problems with internet connection due to DDoS attacks – region: Anderlecht : Solved

Dear customers,

We experienced a DDoS attack which was causing slow and unstable connection for our customers.  Our Network Operations team has found and mitigated the source of the issue.

Please find all details below:

Start: 2019-03-18 10:12*
End: 2019-03-18 15:15*
Duration: 5h03min
Impacted services: all internet services
Affected Areas: 02AND: Anderlecht

Update:

15:15 – The target of DDoS attack has been found and disabled. The issue is solved.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time