Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2020-01-15 00:00 |
| End*: |
2020-01-15 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich
Gent and regions Merelbeke, Melle, Destelbergen & Laarne
Soignies & Braine-le-Compte |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Netherlands / outage / Solved /
Dear customers,
Due to an issue with one of our upstream providers, a part of the internet was not reachable anymore. We were rerouting the traffic to another provider while fixing the issue. Since Saturday 14/12/2019 8h45 CET the previous configuration is restored and traffic runs its normal path.
Please find all details below:
| Start*: |
2019-12-13 15:15 |
| End*: |
2019-12-13 16:07 |
| Duration: |
52 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Belgium & The Netherlands |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to increase the network capacity.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-12-02 01:00 |
| End*: |
2019-12-02 06:00 |
| Duration: |
15 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Namur |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-12-09 00:00 |
| End*: |
2019-12-09 05:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Waterloo & regions Braine-l’Alleud, Braine-Le-Château |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Inbound Telephony / outage /
Dear customers,
Last night we have experienced an outage with our incoming telephony. Our Network Operations team investigated the issue as soon as we got first complaints. We found out that some links between edpnet and Proximus were down and fixed the issue.
Please find all details below:
| Start*: |
2019-10-23 23:58 |
| End*: |
2019-10-24 08:28 |
| Duration: |
8h30min |
| Impacted services: |
Incoming telephony |
| Affected Areas**: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Antwerp / Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-11-25 01:00 |
| End*: |
2019-11-25 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Antwerp
Gent and regions Zelzate, Wachtebeke, Zottegem |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet has planned a short maintenance in order to apply an update on our voice switches.
This maintenance may cause issues on incoming and outgoing calls.
Please find all details below:
| Start*: |
2019-10-17 00:05 |
| End*: |
2019-10-17 00:20 |
| Duration: |
15 minutes |
| Impacted services: |
Telephony |
| Affected Areas**: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to apply an update on their switches.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-11-04 01:00 |
| End*: |
2019-11-04 06:00 |
| Duration: |
potential impact: 15 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
41GRE: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximis has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-10-28 01:00 |
| End*: |
2019-10-28 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
This maintenance may cause an interruption (up to 60 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router,
Please find all details below:
| Start*: |
2019-10-18 03:00 |
| End*: |
2019-10-18 05:00 |
| Duration: |
potential impact: up to 1 hour |
| Impacted services: |
All internet services |
| Affected Areas**: |
71GIL: Walloon Brabant, Hainaut
41GRE: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site