Maintenance planned on 24/06/2019 – impacted services: all internet services – region: Bruxelles (1000) & Uccle

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-24 01:00*
End: 2019-06-24 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Bruxelles (1000) & Uccle

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 19/06/2019 – impacted services: all internet services – region: Brussels

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-19 01:00*
End: 2019-06-19 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Brussels region: Auderghem, Watermael-Boitsfort, Bruxelles, Ixelles, Woluwe-Saint-Pierre, Uccle

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 12/06/2019 – impacted services: all internet services – region: Brussels

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-06-12 01:00*
End: 2019-06-12 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 24/04/2019 – impacted services: all DSL services : Closed

Dear customers,

Proximus has planned a maintenance in order to replace backbone hardware to increase their capacity.

This maintenance may affect your services.

Please find all details below:

Start: 2019-04-24 01:00*
End: 2019-04-24 06:00*
Duration: up to 2.5 hours
Impacted services: All DSL services
Affected Areas: Brussels regions : Anderlecht, Sint-Jans-Molenbeek, Sint-Gillis, Bruxelles
Sint-Pieters-Leeuw & Drogenbos

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2018-12-10 00:00*
End: 2018-12-10 06:00*
Duration: 30 minutes
Impacted services: Internet connectivity and telephony
Affected Areas: Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 20/06/2018 – impacted services: Brussels : All: Closed

Dear customers,

Edpnet had planned a maintenance in order to migrate our 02STR, Brussels VLAN. The maintenance has been finished successfully.

Please find all details below:

Start: 2018-06-20 04:00*
End: 2018-06-20 06:00*
Duration: 2hours
Impacted services: All
Affected Areas: 02STR : Brussel

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Outage: Internet Service Brussels Region : Solved

Dear customers,

We have experienced an outage with internet connectivity in Brussels region yesterday evening. There were 2 short offline periods: 18:02 – 18:10 and 19:35 – 19:43

Our Network Operations team will investigate the cause of these two short interruptions.

Please find all details below:

Start – End: 2017-12-04 18:02* – 2017-12-04 18:10*
Start – End: 2017-12-04 19:35* – 2017-12-04 19:43*
Duration: 8 min and 8min
Impacted services: Internet Connectivity
Affected Areas: 02 Brussels Region

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed

Dear customers,

Edpnet has planned works in our domain to maintain the quality of the services we provide.

This maintenance may affect your connection. You will experience a short disconnect during the given time.

Please, find all details below:

Start: 2017-05-23 02:00
End: 2017-05-23 03:00
Duration: 15 minutes
Impacted services: Internet, Telephony
Affected Areas: Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders

02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Outage: Internet services Brussels region (solved)

Dear customers,

We are currently experiencing an outage with voice and internet region Brussels.  Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible.

Please find all details below:

Start: 2017-05-09 20:03*
End: 2017-05-09 21:40*
Duration: 1h 37
Impacted services: voice and internet region Brussels
Affected Areas: Service area Brussels: 02

edit 20:46: Proximus confirms power outage in colocation service area Brussels, both A and B feed down, technicians onsite to resolve the issue.

edit 21:48: Power feeds are restored, services back to normal.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 24/06/2016 – impacted services: internet/telephony

Dear customers,

Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR.

This maintenance may affect your services. Customers in affected vlans will experience a reconnect.

Please find all details below:

Start: 2016-06-24 06:00*
End: 2016-06-24 06:15*
Duration: 15 min
Impacted services: All data services (internet, telephony, …) 5 minutes impact whiles sessions reconnect for affected vlans.
Affected Areas: Telephone zone 02, Brussels region

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time