Belgium / Domain / hosting / Netherlands / outage / Solved / Telephony /

Outage: DNS issue

Dear customers,

We experienced an outage with our Domain Name Servers.  Our Network Operations team investigated and resolved this outage. There should be no further problems.

Please find all details below:

Start*: 30-03-2023 14:30 approx.
End*: 30-03-2023 16:00 approx.
Duration: Up to 1h30
Impacted services: All DNS services (domains hosted via edpnet DNS including our own, customers using our SIP via sip.edpnet.be, etc)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site

Belgium / hosting / Issue / outage / vpbx /

Outage: Hosting/Mail and VPBX: Solved

Dear customers,

We have experienced an outage with hosting/mail and VPBX services due to a networking equipment glitch.

Please find all details below:

Start: 2018-08-21 14:50*
End: 2018-08-21 16:45*
Duration: 1h55min
Impacted services: Hosting/mail/ VPBX
Affected Areas: All

Update: 21/08 15:50 VPBXs starting up

Update: 21/08 16:08  Mail service is back online, starting delivery

Update: 21/08 16:43 Hosting service is up

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time