Maintenance planned on 14/2/2020 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a maintenance with the express purpose of merging two of our separate voice switches. In the night of 13 to 14 February, we will be taking down SIP2 (212.71.16.194 & 212.71.3.226) and SIP3 (212.71.3.242) and merging them. The resulting server SIP2 will remain accessible on ALL IP-addresses previously linked to the old servers.

This maintenance may affect your services: Calls that were active on these two servers will be dropped when they are shut down and all new in- and outbound traffic will be temporarily directed to SIP1. No capacity issues are expected. Be sure to use our SIP gateway sip.edpnet.be to be able to continue calling during the downtime.

Please find all details below:

Start*: 2020-02-14 00:00
End*: 2020-02-14 01:00
Duration: 1 hour
Impacted services: Some telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/02/2020 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a maintenance in order to upgrade our telephony servers. Due to our redundant platform, all services will keep working, but you may experience interrupted calls.

Please find all details below:

Start*: 2020-02-07 00:00
End*: 2020-02-07 00:30
Duration: 30 minutes
Impacted services: All telephony (minimal impact expected)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 22/01/2020 – impacted services: all internet services – region: Brussels : CLOSED

Dear customers,

Edpnet has planned a maintenance in order to adjust the load balancing on our router in Brussels.

This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start*: 2020-01-22 05:00
End*: 2020-01-22 06:00
Duration: potential impact: up to 15 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 27/01/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-01-27 01:00
End*: 2020-01-27 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Deinze, Nazareth & Zulte

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/12/2019 – impacted services: telephony

Dear customers,

Edpnet has planned a maintenance on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted.

Please find all details below:

Start*: 2019-12-26 22:00
End*: 2019-12-26 23:30
Duration: 1h30min
Impacted services: Telephony (minimal impact expected)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 15/01/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-01-15 00:00
End*: 2020-01-15 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Antwerp and regions Aartselaar, Schelle, Hemiksem & Kontich
Gent and regions Merelbeke, Melle, Destelbergen & Laarne
Soignies & Braine-le-Compte

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 02/12/2019 – impacted services: all internet services – region: Namur

Dear customers,

Proximus has planned a maintenance in order to increase the network capacity.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-12-02 01:00
End*: 2019-12-02 06:00
Duration: 15 minutes
Impacted services: All internet services
Affected Areas**: Namur

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 09/12/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-12-09 00:00
End*: 2019-12-09 05:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Waterloo & regions Braine-l’Alleud, Braine-Le-Château

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 25/11/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-11-25 01:00
End*: 2019-11-25 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Antwerp
Gent and regions Zelzate, Wachtebeke, Zottegem

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/10/2019 – impacted services: Telephony

Dear customers,

Edpnet has planned a short maintenance in order to apply an update on our voice switches.

This maintenance may cause issues on incoming and outgoing calls.

Please find all details below:

Start*: 2019-10-17 00:05
End*: 2019-10-17 00:20
Duration: 15 minutes
Impacted services: Telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site