Belgium / Closed / Info / Issue / outage / Solved / Telephony /
Dear customers,
We have experienced an outage with our telephony services. Our servers ran on 50% capacity which caused issues on ingoing and outgoing calls. Our Network Operations team has solved the problem.
Please find all details below:
| Start: |
2018-08-28 06:44* |
| End: |
2018-08-28 12:24* |
| Duration: |
TBC |
| Impacted services: |
Telephony: ingoing and outgoing calls |
| Affected Areas: |
All |
Update: 28/08 10:00 Our engineer has found the issue and is working on a solution
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / email / Info / Mail / Maintenance /
Dear customers,
Edpnet has done an emergency maintenance in order to perform a file system check regarding our mail system and to remedy occurred errors.
This maintenance may affect your services.
Please find all details below:
| Start: |
2018-08-22 20:10 |
| End: |
2018-08-22 21:40 |
| Duration: |
1h30min |
| Impacted services: |
mail/webmail |
| Affected Areas: |
all |
No mail loss was registered during the maintenance.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / hosting / Issue / outage / vpbx /
Dear customers,
We have experienced an outage with hosting/mail and VPBX services due to a networking equipment glitch.
Please find all details below:
| Start: |
2018-08-21 14:50* |
| End: |
2018-08-21 16:45* |
| Duration: |
1h55min |
| Impacted services: |
Hosting/mail/ VPBX |
| Affected Areas: |
All |
Update: 21/08 15:50 VPBXs starting up
Update: 21/08 16:08 Mail service is back online, starting delivery
Update: 21/08 16:43 Hosting service is up
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Maintenance / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to install a next-generation router which will offer an important increase in network capacity.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-08-20 01:00* |
| End: |
2017-08-20 06:00* |
| Duration: |
02h 30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Nivelles: 067 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Inbound Telephony / Info / Maintenance / Netherlands / Scheduled / SIP / VoIP /
Dear customers,
Edpnet has planned a maintenance in order to ensure the quality of our telephony.
This maintenance may affect your services, but no impact is expected.
Please find all details below:
| Start: |
2018-08-14 5:30* |
| End: |
2017-08-14 6:30* |
| Duration: |
1 hour |
| Impacted services: |
Telephony |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time